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If no one is talking about the User Stories of your team, you aren’t really using them.

3 years ago - 3 mins to read

As a User Story, I need to be discussed among the people that it may concern, so there’s a shared understanding about ‘what’ should be done and ‘why’ to benefit a ‘who’. Somehow it’s still common for experts to get assigned a User Story without them ever being part of any conversation with regard to the Story. In these cases the output of work is guaranteed to end up not meeting expectations.

People who feel safe and comfortable are more likely to share valuable information. Some desired insights might surface mistakes or struggles that people feel ashamed about. To comfortably talk about anything with everyone, you should build rapport (pronounced ‘rah-pore’) with your interviewees.